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Customer Reviews.

service

5

Professional and efficient customer service

07 November 2018

service

5

they did what I wanted when I wanted it and correctly.

07 November 2018

service

5

My mot completed efficiently

07 November 2018

service

1

courteous service throughout

07 November 2018

service

5

The service I received was excellent. My car was picked up and returned by a very nice lady - which helped greatly as I could continue to work. I was kept informed with information of what was going on and the cost which was very helpful.

07 November 2018

service

5

The service I recently received has been great.

06 November 2018

sales

5

Arrived earlier than expected, hand over was quick and easy.

06 November 2018

service

5

As above - very impressed with the service provided at Dick Lovett Bath

06 November 2018

service

5

Service completed on time and was explained thoroughly. I had a video link sent to me to give 100% transparency. I trust my car with the service team. Dave the service guy is a credit to the dealership and knows how to treat customers.

06 November 2018

service

5

vehicle always reliable after service

06 November 2018

service

5

Am on PCP service plan so to date straightforward service issues all dealt with well and courtesy car available which is important for us

05 November 2018

sales

5

I had help throughout the process of buying a car and customising it and appreciated the genuine support I received from the sales team.

05 November 2018

service

5

Polite welcome when arriving at dealership and all paperwork ready

03 November 2018

service

5

Everything was done exactly as required

03 November 2018

service

5

Complete service was straight forward

02 November 2018

service

5

dick Lovett bathall staff are polite And respectful and very professional they can’t do enough for you

01 November 2018

service

5

The staff at this mini garage are always very helpful and very friendly. They always have time to answer any queries I may have.

01 November 2018

service

5

Issues sorted and even had a car wash

01 November 2018

service

4

car was serviced on time and staff were pleasant

31 October 2018

sales

5

Staff were friendly and very accommodating throughout.

30 October 2018

service

5

Full information provided. Price made clear up front. Car returned clean and tidy.

30 October 2018

service

5

Helpful staff, courteous. When I had a problem, Bath sorted for me.

29 October 2018

service

4

They are always helpful to me

28 October 2018

service

3

Communication was great but took a while locating my tyres

28 October 2018

service

4

Efficient and courteous service.

26 October 2018

service

5

Service work carried out in a professional manner and within timespecified, car was washed after repair carried.

26 October 2018

service

5

They were extremely good at resolving the issues

26 October 2018

service

5

The staff let me know what was tapping all of the way . Which made me confident my car was in safe hands

25 October 2018

sales

5

Received regular updates by email and telephone calls.

24 October 2018

service

5

No complaints at all

22 October 2018

service

4

They were otherwise very efficient.

22 October 2018

service

5

Great friendly staff

22 October 2018

service

5

Having been to the Bath Mini branch many times, there has never been an occasion where the service has been less than fantastic!

21 October 2018

service

5

Top marks to Lindsey for managing the work, and for keeping me informed. Mini UK came out to look at the car too, and as a result extra parts associated with the timing chain assembly were fitted, so hopefully this will rectify the problem for good

20 October 2018

service

4

They were OK

19 October 2018

service

5

The staff at the Garage in Bath was amazing. Super welcoming, friendly and helpful. I did not have an appointment and just turned up asking if they could check my car as one of the lights had come up. They did, super quickly, and very helpful. David

19 October 2018

service

5

Put right a problem I had.

18 October 2018

service

5

Great service

18 October 2018

service

5

When booking the service it was very quick and easy, a complimentary car was not a problem. Also I mentioned that I was due a valet, they said that would have to be booked separately- however Mini rang on the day to say they could arrange it as well.

17 October 2018

service

5

Fixed the problem; very friendly

17 October 2018

service

5

Efficient, friendly service.Waiting area well stocked with decent coffee and was quiet enough to get lots of work done!

16 October 2018

service

5

My car was having trouble with its main display and mini were very efficient with looking into it and informing me when a part had arrived to be fitted.

15 October 2018

service

5

Very good repair carried out with 3 year Guarantee to match the new car.

14 October 2018

sales

5

Peter Marks was great from first to last. Addressed everything we asked and sealed the deal.

14 October 2018

sales

3

We were given several dates for delivery, which was a little unsatisfactory.

12 October 2018

sales

5

All was pretty much perfect.

12 October 2018

service

5

Efficient service

12 October 2018

service

4.5

Quick and efficient

12 October 2018

sales

5

The sales rep Philly was fantastic, keeping us informed all the way through process up to delivery

10 October 2018

sales

5

Staff were great, keeping me up to date with the progress of my car. Harry was professional and friendly as well as very knowledgeable about Mini. Jess the manager has a great team from the receptionist who welcomes you to sales/delivery,