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Customer Reviews.

service

4

It was only in for an MOT so not rigourously tested. But they kept to time and delivered a much cleaner car.

15 January 2019

sales

5

The experience was very positive, efficient and wonderful service throughout the whole process of buying my mini.

13 January 2019

service

5

I feel I have had the best experience at Bath over the other Mini Centres I have been to.

08 January 2019

service

5

Excellent service and some nice little extras (lift into Bath, car valeted, useful info etc)

08 January 2019

sales

5

Excellent experience and top quality service from the salesman Shaun and the rest of team in Bath

05 January 2019

sales

5

very pleased with sales process

03 January 2019

service

4

would have been really nice if the windscreen had also been cleaned on the inside too.

02 January 2019

sales

5

Very good and it was good to pick it up in the show room

27 December 2018

service

4

As above.

27 December 2018

service

5

Quick and no hassle

27 December 2018

service

5

Love the video showing what has been checked.

27 December 2018

service

5

Job done In completed time

22 December 2018

service

5

The service is very thorough and the staff a credit to the organisation

21 December 2018

sales

5

The salesman, Peter, was courteous and well-informed. He was attentive but not pushy. It was fun buying my Mini. Luckily I bought exactly what I wanted from the showroom, and so Peter made a cool video of the car for me - which really helped.

21 December 2018

service

4

Generally all very good. And they gave me lift to and from the town centre (work). Only minor grumble was I was called to say the car was ready and I head back. However when I arrived at the garage the car was still being washed so not ready!

20 December 2018

service

5

From booking in my car to taking it back home things couldn't have been easier.

18 December 2018

service

4

Courteous, prompt, usually fix everything and report back in detail.Only one quibble in 4 years, concerning a minor matter.

18 December 2018

service

5

Job was done quickly and communications were good

18 December 2018

sales

5

Easy buying process

18 December 2018

sales

5

All staff very helpful and friendly

18 December 2018

sales

5

Pete and team excellent.

18 December 2018

sales

4

Bit of a mix up over he personalised plate that is being sorted.

18 December 2018

service

5

All on time

18 December 2018

service

5

There were no issues with my visit.

18 December 2018

sales

5

I felt well catered for and they answered all my questions very professionally

14 December 2018

service

5

The guy who dealt with me was very friendly and felt like he did everything he could for us.

13 December 2018

service

5

Service

13 December 2018

service

5

I was taken through the results of the MOT in detail

13 December 2018

service

4

Bit of a delay collecting the car. No communication, I had to chase.

11 December 2018

sales

5

great service

10 December 2018

service

5

No problems.

07 December 2018

service

4.5

Would have been completely but confused by text message - generated by health check I think

07 December 2018

service

5

Excellent service

07 December 2018

service

5

As above.

06 December 2018

service

5

Always friendly and willing to help! Harrison has been very helpful even since purchasing the car with any queries I’ve had

06 December 2018

service

5

Very professional

04 December 2018

service

5

professional service

04 December 2018

service

5

Best experience I’ve had with a garage

04 December 2018

service

5

Unfailing efficiency, courtesy and honesty. If a part is worn but doesn't need replacing as yet I told so. Also the car is always spotless on collection. Many thanks to Caroline.

03 December 2018

service

2

As above, I must add that front of house staff where very friendly.

01 December 2018

service

3

Just not the same as it was before Dick Lovett took over, not as personal.

01 December 2018

service

2

Person i seen for my service seemed completely disinterested Certainly lacked personality. Girl on reception was very good, polite and helpful

30 November 2018

service

5

Staff very professional & the vehicle in excellent condition on receiving it back after MOT.

29 November 2018

sales

5

Mini kept me informed all the way through the process,Well done and thank you mini for easing the pressure

28 November 2018

sales

4

Although cramped site the positive attitude of all staff makes it a very pleasant experience

28 November 2018

service

4

Great service but you do pay a premium for that

27 November 2018

service

5

Dave and his team always go the extra mile to ensure complete customer satisfaction.

27 November 2018

service

5

Work is always carried out quickly

27 November 2018

service

5

prompt and helpful

27 November 2018

service

5

They over delivered on time scale