It was only in for an MOT so not rigourously tested. But they kept to time and delivered a much cleaner car.

The experience was very positive, efficient and wonderful service throughout the whole process of buying my mini.

I feel I have had the best experience at Bath over the other Mini Centres I have been to.

Excellent service and some nice little extras (lift into Bath, car valeted, useful info etc)

Excellent experience and top quality service from the salesman Shaun and the rest of team in Bath

very pleased with sales process

would have been really nice if the windscreen had also been cleaned on the inside too.

Very good and it was good to pick it up in the show room

As above.

Quick and no hassle

Love the video showing what has been checked.

Job done In completed time

The service is very thorough and the staff a credit to the organisation

The salesman, Peter, was courteous and well-informed. He was attentive but not pushy. It was fun buying my Mini. Luckily I bought exactly what I wanted from the showroom, and so Peter made a cool video of the car for me - which really helped.

Generally all very good. And they gave me lift to and from the town centre (work). Only minor grumble was I was called to say the car was ready and I head back. However when I arrived at the garage the car was still being washed so not ready!

From booking in my car to taking it back home things couldn't have been easier.

Courteous, prompt, usually fix everything and report back in detail.Only one quibble in 4 years, concerning a minor matter.

Job was done quickly and communications were good

Easy buying process

All staff very helpful and friendly

Pete and team excellent.

Bit of a mix up over he personalised plate that is being sorted.

All on time

There were no issues with my visit.

I felt well catered for and they answered all my questions very professionally

The guy who dealt with me was very friendly and felt like he did everything he could for us.

Service

I was taken through the results of the MOT in detail

Bit of a delay collecting the car. No communication, I had to chase.

great service

No problems.

Would have been completely but confused by text message - generated by health check I think

Excellent service

As above.

Always friendly and willing to help! Harrison has been very helpful even since purchasing the car with any queries I’ve had

Very professional

professional service

Best experience I’ve had with a garage

Unfailing efficiency, courtesy and honesty. If a part is worn but doesn't need replacing as yet I told so. Also the car is always spotless on collection. Many thanks to Caroline.

As above, I must add that front of house staff where very friendly.

Just not the same as it was before Dick Lovett took over, not as personal.

Person i seen for my service seemed completely disinterested Certainly lacked personality. Girl on reception was very good, polite and helpful

Staff very professional & the vehicle in excellent condition on receiving it back after MOT.

Mini kept me informed all the way through the process,Well done and thank you mini for easing the pressure

Although cramped site the positive attitude of all staff makes it a very pleasant experience

Great service but you do pay a premium for that

Dave and his team always go the extra mile to ensure complete customer satisfaction.

Work is always carried out quickly

prompt and helpful

They over delivered on time scale