Couldn't fault Daniel
Couldn't fault Daniel
All went very smoothly
Everything we asked for we had a quick response
Service and Car pick up were very good.
Very satisfied, very good explanation and video usage from mechanic.
Excellent customer service from Philippa Wood
Very good service and work done quickly and efficiently.
Items requested attention carried out.
Had to get wheel alignment adjusted after having new tyres fitted. It was done.
Liked video of MOT
really happy atmosphere given the many covid restrictions
Easy and friendly service
I have no reason to say anything less
Everything was dealt with very well after the initial booking experience.
Philly was an absolute pleasure to deal with
All went as promised.
As above. Kelly was patient, knowledgeable and she inspired a trust in me that I rarely feel. I am quite a cynic by nature but she cut through all that. I didn't feel rushed or pressured and when I went to walk away she encouraged me to take my time.
As above....Philly Wood looked after me perfectly and made the purchase and collection so easy and trouble free.
Nothing to complain about.
The service team is very helpful and I was impressed with the video afterwards.
waited while it was done very efficient.
Very helpful and informative
Satisfied that what was needed from tyre change and service was carried out.
No complaints! Was quicker than we thought too
Polite and efficient
It was all so easy ! Another point id like to make - after placing my order, I could always speak to Daniel if I had any queries. If I left a message he would always ring back - something that hasn't always happened when buying a new car before.
Staff were friendly and helpful at all times especially in working hard to deliver the car to a very tight deadline given the national Covid-19 lockdown.
No complaints whatsoever with the service
Staff were knowledgable, friendly and informative.
great, what more is there to say?
Arron In service is always helpful. He makes any queries simple and the visit stress free
Staff were very helpful and understanding in solving my issue.
Complete satisfaction with all aspects of the service
Very fast and efficient
Great customer care??
Treated really well and very friendly.
Despite the restrictions of wearing masks etc the mini team were very approachable and answered all queries promptly. They were very responsive to my negotiation around the mini clubman package.
Lauren's customer service skills were brilliant. I really appreciated her updating me when the work was being done and offering to meet with me to discuss any issues.
Well managed and a warm safe and friendly atmosphere
Taking into the COVID restrictions they did a great job 10/10
See above, in resolves scratches on outside and inside of window
Great communication from Mini Centre - always accommodating .
Good comms re work required timescales and cost
Lovely staff who were helpful from start to finish
New car personally delivered to my house for an exchange due to childcare/half term problems
All went smoothly even with a change in staff
Kept up to date on what's going on
Very good to deal with.