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Customer Reviews.

service

5

Being offered a health check for my car was unexpected but gratefully received

07 May 2021

sales

5

Kerry was fantastic. Knowledgeable, professional and personable. A* for kerry!

07 May 2021

service

5

Excellent care

06 May 2021

service

5

Prompt and efficient fitting of red stripes.

03 May 2021

service

5

All good

02 May 2021

service

5

Liked the video explanation of service.

01 May 2021

service

4

Simon has been very good trying to fix the issues with my car.

30 April 2021

service

5

Just brilliant service

28 April 2021

sales

5

Always helpful, we had an issue where mini could not supply chequered flag wing mirror. As mini parts did not offer the part, so Mini Bath secured the wings outside of the normal supplier. Which finished the look that I wanted.

28 April 2021

sales

5

Straight forward purchase and part exchange.

28 April 2021

service

5

Excellent standard of service from all the Team in Bath

27 April 2021

sales

5

Dan was brilliant! very quick and clear communication.

26 April 2021

service

5

We were dealt with in time and given a courtesy car. We were happy with the whole experience.

25 April 2021

service

5

i had to have a small repair and was very pleased with the result

24 April 2021

service

5

Kept me very well informed

22 April 2021

service

5

Easy to book in, sent video of car being examined and then able to authorise work by reply. Car returned beautifully clean, friendly staff

22 April 2021

service

4

The service provided at DL Bath was very good. Communication was good and speedy service.

20 April 2021

service

5

Staff are Friendly efficient making my visit a nice experience

19 April 2021

service

5

The team always keep customer informed - very efficient and helpful.

16 April 2021

service

5

Service was prompt and they sorted out an issue with my keys.

14 April 2021

sales

5

Sam was professional, helpful, friendly and made my experience of picking up a new car feel very special. Very patient as I asked lots of questions and more than happy to go through things a few times.

13 April 2021

service

5

Excellent service as always

13 April 2021

service

5

Excellent service as always from Lauren, fast, quick and efficient

13 April 2021

service

5

All on time and work carried out as discussed

11 April 2021

service

5

Helpful staff

08 April 2021

sales

5

We were kept informed at all stages

08 April 2021

sales

5

All options explained well and multiple choices given which was great to see what I could get. Explained in detail the various deals available to me.

07 April 2021

sales

5

They followed all the COVID-19 precautions and the contactless handover was a breeze

07 April 2021

service

4

Very well organised despite the COVID restrictions

05 April 2021

sales

4

On the whole very good

05 April 2021

sales

5

Extremely helpful informative staff

05 April 2021

service

5

Great service

05 April 2021

sales

5

Initially some crossed wires due to staff on furlough but problems resolved and tinted windows added in for me, great staff.

04 April 2021

service

4

Very pleasant and helpful staff, and all delivered on time. This did not get 5 stars because a warning light came on the dashboard a couple of miles after leaving the service bay. Quickly resolved by the technician who drove out to where I stopped.

04 April 2021

service

4

Booking and repair work was very good.

03 April 2021

service

5

Amazing customer service, very helpful and a warm welcome.

02 April 2021

service

5

Everything promised done on time with a smile

02 April 2021

service

5

See above Lauren was always polite and worked hard to provide answers to any questions asked, ably supported by the unseen technician working on the car.

01 April 2021

service

5

The lady that looked after me was really helpful

31 March 2021

service

5

Professional and helpful

30 March 2021

sales

5

Sam, was brilliant and helped me throughout the sale.

30 March 2021

service

5

only surprised with the service cost as the service was only at 7k,but at the 18 months service period,car not used much because of lockdown. we are on the service plan,well worth taking up

29 March 2021

service

4

Small service completed in good time.

29 March 2021

sales

4

All went well. Received the car when we were told to expect it. Responsive service.

28 March 2021

service

5

everything completed in the time specified

24 March 2021

service

5

Efficient friendly service

24 March 2021

sales

4

Covid measures were in place and practice and it was quick and efficient to collect my car and be given the relevant information.

24 March 2021

service

5

Fixed the problem and offered to come back and get it checked again if problem wasn't solved

22 March 2021

sales

5

I was fully kept up to date. If I had any questions, it was easy to leave a message and wait for someone to get back to me.

22 March 2021

service

5

As above service is always helpful , and Well organised and personal .