The servicing was performed well and promptly, and the reception staff were helpful and polite.

The work was carried out exactly as requested and as stated above the car was returned in perfect condition and on time.

Excellent organisation and service

Staff are partient and friendly.

Just one phone call from dealer, and the order is placed

There were no issues with the service

No complaints

Great service

Dan was A1

Painless and relaxed.

100% satisfied from start to finish. The service I received from Jess Noch, Trainee Sales Executive at Dick Lovett Bath was very professional, efficient, friendly and helpful.

Both the receptionist and Aaron were very friendly, professional and really looked after me. The MOT and work done on the car was completed perfectly.

Very friendly reception team, conscious of COVID sensitivities. Sam gave us time and space to make our decisions, giving us considered and well thought through advice when we needed it. After purchase we were kept well informed and updated.

All good. everything done as expected with no hassel.

No problems at all with customer service

Good customer services

Great customer service from Sam hadfield despite the car being very delayed. Was really happy with how my car turned out.

Didn't feel pressured into purchase and was given time to look at all models and ask lots of questions.

They're all lovely

Arron is always polite and helpful. Everything is done to the timescale quoted.

Nice and easy to deal with

Aaron was a pleasure to deal with. I was kept informed of progress. The car was ready for collection at the time I was told it would be.

Amazing service. Went above and beyond to help me get on the road on that Friday afternoon - I was in a bind and they came through brilliantly for me.

It was well done.

They do a grand job

Car was done early and to my satisfaction and I was looked after by Aaron in a most professional manner, keep it up,

As above Fast appointment time, efficient and comprehensive service. Friendly staff

Helpful and friendly customer sergvice

I didn't actually need any work doing, so was quite satisfied.

Friendly approach from all staff

Friendly welcoming staff

The experience was exceptional, nothing was too much for them. It was noticeable that their customers always come first to receive the best possible care.

I was very happy with the way the car was ordered and particularly the test drive

Professional and efficient

Well I'm not an a car engineer but I trust the Mini people to do a thoroughly genuine check on my car.

Very happy with the service. A complimentary valeting would have been welcome.

As I am still being safe with Covid, the car was picked up and delivered back very smoothly and efficient.

straightforward operation Well received ON TIME

Car was collected and later delivered back all clean

Everything went well.

Good communication

Supremely professional every time we visit

Lauren was fantastic

Lauren looked after me extremely well

Very impressed with everyone and everything

Easy to book.

Good customer service and polite manner

Perfect car ready washed on collection