I feel I have had the best experience at Bath over the other Mini Centres I have been to.

Excellent service and some nice little extras (lift into Bath, car valeted, useful info etc)

Excellent experience and top quality service from the salesman Shaun and the rest of team in Bath

very pleased with sales process

would have been really nice if the windscreen had also been cleaned on the inside too.

As above.

Love the video showing what has been checked.

Quick and no hassle

Very good and it was good to pick it up in the show room

Job done In completed time

The salesman, Peter, was courteous and well-informed. He was attentive but not pushy. It was fun buying my Mini. Luckily I bought exactly what I wanted from the showroom, and so Peter made a cool video of the car for me - which really helped.

The service is very thorough and the staff a credit to the organisation

Generally all very good. And they gave me lift to and from the town centre (work). Only minor grumble was I was called to say the car was ready and I head back. However when I arrived at the garage the car was still being washed so not ready!

All staff very helpful and friendly

Bit of a mix up over he personalised plate that is being sorted.

Easy buying process

From booking in my car to taking it back home things couldn't have been easier.

Job was done quickly and communications were good

Courteous, prompt, usually fix everything and report back in detail.Only one quibble in 4 years, concerning a minor matter.

Pete and team excellent.

All on time

There were no issues with my visit.

I felt well catered for and they answered all my questions very professionally

I was taken through the results of the MOT in detail

The guy who dealt with me was very friendly and felt like he did everything he could for us.

Service

Bit of a delay collecting the car. No communication, I had to chase.

great service

No problems.

Would have been completely but confused by text message - generated by health check I think

Excellent service

As above.

Always friendly and willing to help! Harrison has been very helpful even since purchasing the car with any queries I’ve had

Very professional

professional service

Best experience I’ve had with a garage

Unfailing efficiency, courtesy and honesty. If a part is worn but doesn't need replacing as yet I told so. Also the car is always spotless on collection. Many thanks to Caroline.

As above, I must add that front of house staff where very friendly.

Just not the same as it was before Dick Lovett took over, not as personal.

Person i seen for my service seemed completely disinterested Certainly lacked personality. Girl on reception was very good, polite and helpful

Staff very professional & the vehicle in excellent condition on receiving it back after MOT.

Although cramped site the positive attitude of all staff makes it a very pleasant experience

Mini kept me informed all the way through the process,Well done and thank you mini for easing the pressure

prompt and helpful

Great service but you do pay a premium for that

Work is always carried out quickly

Dave and his team always go the extra mile to ensure complete customer satisfaction.

They over delivered on time scale

I felt that I was treated brilliantly throughout the whole sales process and nothing was too much trouble for Daniel.

The booking procedure was easy, the staff helpful and informative and I was given good advice and assistance.