Being offered a health check for my car was unexpected but gratefully received

Kerry was fantastic. Knowledgeable, professional and personable. A* for kerry!

Excellent care

Prompt and efficient fitting of red stripes.

All good

Liked the video explanation of service.

Simon has been very good trying to fix the issues with my car.

Just brilliant service

Always helpful, we had an issue where mini could not supply chequered flag wing mirror. As mini parts did not offer the part, so Mini Bath secured the wings outside of the normal supplier. Which finished the look that I wanted.

Straight forward purchase and part exchange.

Excellent standard of service from all the Team in Bath

Dan was brilliant! very quick and clear communication.

We were dealt with in time and given a courtesy car. We were happy with the whole experience.

i had to have a small repair and was very pleased with the result

Kept me very well informed

Easy to book in, sent video of car being examined and then able to authorise work by reply. Car returned beautifully clean, friendly staff

The service provided at DL Bath was very good. Communication was good and speedy service.

Staff are Friendly efficient making my visit a nice experience

The team always keep customer informed - very efficient and helpful.

Service was prompt and they sorted out an issue with my keys.

Sam was professional, helpful, friendly and made my experience of picking up a new car feel very special. Very patient as I asked lots of questions and more than happy to go through things a few times.

Excellent service as always

Excellent service as always from Lauren, fast, quick and efficient

All on time and work carried out as discussed

Helpful staff

We were kept informed at all stages

All options explained well and multiple choices given which was great to see what I could get. Explained in detail the various deals available to me.

They followed all the COVID-19 precautions and the contactless handover was a breeze

Very well organised despite the COVID restrictions

On the whole very good

Extremely helpful informative staff

Great service

Initially some crossed wires due to staff on furlough but problems resolved and tinted windows added in for me, great staff.

Very pleasant and helpful staff, and all delivered on time. This did not get 5 stars because a warning light came on the dashboard a couple of miles after leaving the service bay. Quickly resolved by the technician who drove out to where I stopped.

Booking and repair work was very good.

Amazing customer service, very helpful and a warm welcome.

Everything promised done on time with a smile

See above Lauren was always polite and worked hard to provide answers to any questions asked, ably supported by the unseen technician working on the car.

The lady that looked after me was really helpful

Professional and helpful

Sam, was brilliant and helped me throughout the sale.

only surprised with the service cost as the service was only at 7k,but at the 18 months service period,car not used much because of lockdown. we are on the service plan,well worth taking up

Small service completed in good time.

All went well. Received the car when we were told to expect it. Responsive service.

everything completed in the time specified

Efficient friendly service

Covid measures were in place and practice and it was quick and efficient to collect my car and be given the relevant information.

Fixed the problem and offered to come back and get it checked again if problem wasn't solved

I was fully kept up to date. If I had any questions, it was easy to leave a message and wait for someone to get back to me.

As above service is always helpful , and Well organised and personal .