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Customer Reviews.

service

5

Very easy to deal with and no hassle

03 September 2019

service

5

Because I always like going to Bath Mini as they know me and treat me well. I have developed a level of trust that I have not felt when going to other garages

03 September 2019

service

5

Given a lift into town and collected again later.

03 September 2019

service

5

Took the car in with a specific fault noted. Explained on the day what they'd do, how long it would take. Everything done as explained and on time. Faultless.

01 September 2019

service

5

Very efficient

01 September 2019

service

5

Hire car ready on arrival, straight forward no fuss very efficient service

31 August 2019

service

5

Kindly dropped me home and dropped my car off after it was finished. Cheaper than expected. Lovely Dave helped me out!

30 August 2019

service

5

Dave Aaron and Jess are a credit to the company, faultless knowledgeable service.

28 August 2019

service

5

Very happy ??

27 August 2019

service

5

I was confident that you listened to my concerns, investigated them thoroughly and serviced my car to the best standard.

26 August 2019

service

5

Great service, feel like a valued customer.

22 August 2019

service

5

Prompt, easy and helpful service by David Hodges; he had the knowledge and made the time to provide me with good and helpful advice.

21 August 2019

service

2

The service reminder for the MOT was not reset and so the service indicator comes on each time I start the car. I do not know how to reset it for the next mot date myself.

18 August 2019

service

5

Excellent service, all issues addressed efficiently and effectively

17 August 2019

service

5

I was seen on time and the work was completed efficiently and with a smile

15 August 2019

service

5

You always feel like a valued customer.

15 August 2019

service

5

Always complete the job (this time service and break pads) very quickly, with no issues

15 August 2019

service

4

Everything fine.

11 August 2019

service

5

Everything was as expected - very good indeed.

10 August 2019

sales

5

I dealt with several people and they all knew their jobs and were most helpful

07 August 2019

service

5

The staff are friendly and the free coffee and biscuit in the waiting area are a nice touch

06 August 2019

service

5

Sorted out all the issues with my car.

05 August 2019

sales

5

Philly was great

05 August 2019

service

5

What I would expect from the dealer.

02 August 2019

service

5

Amazing service

02 August 2019

service

5

You gave me a brand new mini to use while you fixed the leaking boot. You did the job in a morning. You staff were friendly and efficient

02 August 2019

sales

3

Once Molly took over the sale I was extremely impressed but before that the service I received from the outgoing sales man was poor, he was leaving the business and I didn't feel well looked after until Molly took over

01 August 2019

service

4

Polite, Efficient, called when they said they would

30 July 2019

service

5

Car was serviced on time

28 July 2019

service

5

I was sent a video showing me the issues that the technician identified. When I went to collect my car, I agreed dates to carry out both pieces of work. I was given good, sensible advice and felt valued and respected.

27 July 2019

service

3.5

All the Service personnel were very helpful but I did sometimes have to chase updates as my was car with them for 3 weeks.

26 July 2019

service

5

Friendly and efficient staff. Car ready when promised and beautifully clean.

19 July 2019

service

5

Polite and friendly and efficient.

19 July 2019

service

5

For the attention given.

19 July 2019

service

5

Pleasant staff and efficient service at a sensible price

19 July 2019

service

4

Very satisfied overall friendly efficient service

15 July 2019

sales

5

Good service from centre

14 July 2019

service

5

Down to your team, I trust them and they always are there if I need any help or advice, I am always welcomed

13 July 2019

sales

5

Everything went so smoothly and professionally

10 July 2019

sales

5

Professional, friendly service.

10 July 2019

sales

3

The sales staff were fantastic but Mini delivery systems leave a lot to be desired-promises of a delivery date then being phoned at 6 o'clock the night before to be told the car had not arrived and they weren't sure when-difficult for sales staff

10 July 2019

service

1.5

It was a disaster. From the outset, I was given the wrong day to take my car in. Then when I arrived at the service desk, I was greeted with terrible customer service. I was to a greater extent told it was my problem and fault. Speechless.

09 July 2019

service

5

Excellent service

07 July 2019

service

5

Top notch, all aspects

06 July 2019

sales

4.5

Very good staff: Molly. Delivery a bit slow.

04 July 2019

sales

5

Excellent service & everything was fully explained to me about the car.

01 July 2019

service

5

Nothing to quibble over

01 July 2019

service

4

A valet would have been very welcome - looked like someone had done a little bit of a tidy

01 July 2019

service

4

Delivered as promised.

30 June 2019

service

1

I was hesitant to return to the Bath branch but felt that it required MINI specialist expertise. 2+ weeks on I am still awaiting a response to concerns raised regarding previous work. Concerns were also raised at the time and no response was received