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Customer Reviews.

service

4

A valet would have been very welcome - looked like someone had done a little bit of a tidy

01 July 2019

service

5

Nothing to quibble over

01 July 2019

sales

5

Excellent service & everything was fully explained to me about the car.

01 July 2019

service

4

Delivered as promised.

30 June 2019

service

1

I was hesitant to return to the Bath branch but felt that it required MINI specialist expertise. 2+ weeks on I am still awaiting a response to concerns raised regarding previous work. Concerns were also raised at the time and no response was received

28 June 2019

service

4

Not sure if what I took my mini in for has completely been achieved Because I need a courtesy car it can take a while to get a date to take it in.

28 June 2019

service

4.5

Very good overall experience

27 June 2019

service

5

Everyone explains the process and what they have done

26 June 2019

sales

5

Very. Purchase was straightforward and I was kept informed on progress of my mini build

25 June 2019

sales

4

Unfortunately the inside of the car was dusty and there were marks in the inside of the driver and rear doors when I collected the car. Also the tyre pressure warning light came on en route from the Mini Centre. A complimentary valet will be provided

25 June 2019

service

1

As above

24 June 2019

service

5

Me and my car were well looked after from start to finish.

24 June 2019

service

5

Nothing went wrong. It was easy to book and I didn't have to wait long for a date. Really helpful to be able to get a lift into town while my car was being serviced

23 June 2019

service

5

Everyone is just so helpful, friendly, professional & knowledgeable. They do what they say they will when they say they will!

22 June 2019

service

5

Service staff always very helpful

22 June 2019

service

5

Polite and friendly individual served me upon deposit of my car, called me to advise when ready, and upon collection of my car.

22 June 2019

sales

4

A professional approach in a relaxed and easy manner, enabling time to be spent exploring the various options to ascertain the correct route to go.

19 June 2019

service

4

Thoughtful staff with a good sense of humour.

18 June 2019

service

5

Always a professional job is done.

18 June 2019

service

5

Brakes done very quickly while I waited

18 June 2019

sales

4

Great service from a very well informed sales assistant who was very patient with me!!!

17 June 2019

service

4

Good,efficient, friendly, professional

16 June 2019

service

5

Because I am completely satisfied

16 June 2019

service

5

I would like to give some feedback for Dave specifically. After a misunderstanding regarding my appointment, he went above and beyond to make me happy. He is a credit to the team and is the reason I will come back to Bath in the future. I hope this

13 June 2019

service

4

In general Good service when your there not always that easy to get hold of.

11 June 2019

service

5

Everything went as planned

09 June 2019

service

4

Brake fluid service and air conditioning service completed on time

07 June 2019

service

5

Everyone was very helpful

05 June 2019

service

4.5

Could of done with a smiling desk assistant

04 June 2019

service

4

Clearly reported what had been done. Car cleaned. All good.

03 June 2019

service

5

Prompt and pleasant service.

03 June 2019

service

5

I was completely satisfied with the service, but disappointed that I had to wait 6 weeks for an apt after breaking down

31 May 2019

service

5

When I first rang to query my service date I was advised it wasn't due yet. When I rang a few weeks later re a warning light for brake pads I was reassured that they would be fine for a few hundred more miles.

30 May 2019

service

5

Professional way in which it was carried out ,and I was able to sit and wait in comfort for it to be be carried out.

28 May 2019

service

5

They gave me a bow and flowers on delivery of my car. It felt amazing and was so exciting. They answered all my questions and Shaun helped set me phone up to my car so I was all ready to go when I left.

28 May 2019

service

5

Good service

27 May 2019

service

5

I'll definitely take my car back there for a service and MOT even though I didn't buy my car from the Bath garage.

27 May 2019

service

5

They just completely look after you

26 May 2019

service

1

Mini returned with issue fixed but now has another dashboard error. Coincidence ? I don't think so. Wonder if Dick Lovet will compensate?

25 May 2019

service

3

On every occasion I've had anything done in the bodyshop there is a problem in some way. This time they refurbished an alloy and returned it inflated to only 2bar not 2.7. Why!!!! - The bad handling steering made me investigate and correct

25 May 2019

service

5

Good service

24 May 2019

service

4

Car wasn't returned on the day, luckily I had no urgent need for it.

24 May 2019

service

5

Because they have been more helpful and willing to sort the problem I had even though I bought from the Bristol branch .

22 May 2019

service

4.5

Good service and work completed to our satisfaction

18 May 2019

service

4

While no fault found in car I do have reassurance given diagnostic check done.

17 May 2019

service

5

Always polite, helpful, efficient

17 May 2019

service

4

Largely good. Small issue with communication after the service but not a major issue.

16 May 2019

service

3

They were late

15 May 2019

sales

5

Very satisfied from test drive to final purchase - nothing was too much trouble. Constantly updated from build to handover.

11 May 2019

service

5

Efficient and friendly staff - regained my trust after some problems encountered with Dick Lovett Bristol.