Drop down ButtonDrop down Button< ££ >Teaser Link Arrowco2

Customer Reviews.

service

5

Car completed on time. Courteous staff. Comfortable waiting area.

07 November 2019

service

2

Flaps under the car used for access were not done up - I had to crawl under the car and finish the job. Tyre pressures were low and not picked up. What else wasn't completed???

06 November 2019

service

3

Told to bring car in for 8.30, but when I arrived I was told there were several waiting appointments and that the car would not be ready until 12.30. Would have happily brought car in later if I knew there were other's ahead of me.

05 November 2019

service

5

Happy with service, but would have preferred to bring the car in 9.30 am (as previous years) rather than a choice of 8am or 2pm

05 November 2019

service

4

Quick and easy. Friend staff.

05 November 2019

service

2

See above comment

03 November 2019

service

5

Whole process was easy, i was even told that something that i had booked wasnt necessary so saved money!!

01 November 2019

service

5

Great service as usual.

01 November 2019

service

5

Very satisfactory transaction with very helpful team

31 October 2019

service

5

Always had good quality service

31 October 2019

service

3

I had to wait 2 weeks for the leak to be fixed. To be fair I did have a curtesy car during this time. They were both automatics which I'm not used to, so I was glad to get my car back.

30 October 2019

service

4

Very efficient and keep me informed

28 October 2019

service

2

Booking process was hard work (person on phone not very helpful). A fairly major fault was identified (damaged wheel) but the service advisor had limited understanding and couldn't properly explain - kept saying you really need to see it!

24 October 2019

service

2

On my previous mot visits I normally received a winter health check which on this occasion I did not.

22 October 2019

service

5

Helpful

22 October 2019

service

5

- Picked car up, did job quickly for quoted cost, and delivered back same day - I've come to know all staff very well at Dick Lovett Bath and they are a very responsive, excellent team

21 October 2019

sales

5

The customer service assistant, Molly, did an excellent job.

19 October 2019

service

5

We found it very easy to get an appointment to suit us. The service was completed efficiently and our car returned on time and clean!

14 October 2019

service

4

Courtesy car was easy to arrange

12 October 2019

sales

5

Excellent staff, courteous and knowledgeable without being pushy

12 October 2019

service

5

Polite and efficient

11 October 2019

sales

5

Phlly was great she new her product she listened to what we wanted and married us with the perfect car

10 October 2019

sales

5

All of the above, you are made to feel that they care and nothing is too much trouble. They make it so easy to buy a car!

10 October 2019

sales

5

The people we dealt with, mainly Harrison Drew, were the perfect representatives. No hard sell, everything explained and demonstrated and nothing too much trouble. Rose was also a blessing.

09 October 2019

sales

5

Great service, worked hard to get best deal and made to feel special. Philly and Luke at Bath did an excellent job!

09 October 2019

sales

5

The day was well organised and the handover a pleasure

08 October 2019

service

5

No issues with the service I received. All as expected.

08 October 2019

service

3.5

Missing tyre caps from all wheels.

06 October 2019

sales

5

Philly and her boss were very helpful and went out of their way to find solutions to anything we asked . Kept us up to date with the process and are genuinely keen on their product.

06 October 2019

service

5

The car was in for a service, I was able to work from the show room, and the service didn't take any longer than expected. The car was also cleaned too, which was awesome.

06 October 2019

sales

5

A mistake was made when they priced same extras on my new Mini as on my last one, they forgot the internal chrome, they agreed to include it in the original quote but then added £3. a month to the payment nearly the price of the chrome. sorted now.

03 October 2019

service

4

Staff always helpful and vehicle completed on time and cleaned.

01 October 2019

sales

5

Dan Davies was excellent , he kept me updated about the new mini at all times , didn't even get cross when after ordering the car I asked if I could change the colour , it was a pleasure purchasing a mini from Dan .

30 September 2019

service

5

Good service

29 September 2019

service

4

Friendly, helpful & efficient.

28 September 2019

service

5

Personable service. Very helpful and courteous

28 September 2019

service

5

MOTs and servicing are always easy to arrange and convenient to drop off before work and collect after work

27 September 2019

service

5

Everything I asked to be done, was done and in the agreed time slot

26 September 2019

sales

5

Very helpful, very pleasant experience

20 September 2019

service

5

Very efficient

19 September 2019

service

4

The service was booked in and carried out on time. Staff are always friendly and helpful

19 September 2019

service

5

Easy and friendly

13 September 2019

sales

4

Factory updates didn't materialise

12 September 2019

service

5

Friendly efficient attention to our needs

08 September 2019

service

3

As - Free wash/vac, a complim. health check. I applied online. I then spoke on the phone (they-no knowledge of date) also told that a reprogram was needed - all day thing. Car was not cleaned inside properly and the boot was untouched.

08 September 2019

service

4

Because the service was satisfactory!

07 September 2019

service

5

Because I always like going to Bath Mini as they know me and treat me well. I have developed a level of trust that I have not felt when going to other garages

03 September 2019

service

5

Very easy to deal with and no hassle

03 September 2019

service

5

Given a lift into town and collected again later.

03 September 2019

service

5

Very efficient