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Customer Reviews.

service

5

Kept me up to date on vehicle service and had it ready for when I needed it back.

14 March 2019

service

3

I would have more satisfied if I had received a call to ask me if I would like to progress with the other work, rather than just going ahead.

12 March 2019

service

5

Booked car in at short notice

10 March 2019

service

5

Did everything that needed doing

04 March 2019

service

5

Excellent prompt service from making the appointment to pick up . Had a curtesy mini for the day which was fantastic.

04 March 2019

service

5

Nothing bad to say

04 March 2019

service

4

Work was completed very quickly as I had to wait for MOT, service etc. Nice environment to wait and was given the opportunity of place to work (although it was not needed)

03 March 2019

service

2

Dave Hodges was great as always. However, 15 minutes after picking up the car, the front underseal panel became detached and I had to limp back with it hanging off. I presume this is because it wasn't correctly reattached after the service.

27 February 2019

service

5

Great service, very professional and friendly.

27 February 2019

service

1

Bath as I said were very good, polite, efficient and helpful. My issue is with Dick Lovett Bristol, who passed me along to Dick Lovett Bath as I wanted to get the issue fixed locally.

26 February 2019

service

5

Children were offered drinks, car was cleaned, I was kept up-to-date with the progress of the car, I was allowed to keep my courtesy car for an additional 12 hours....

26 February 2019

service

5

Polite and experienced

25 February 2019

service

5

It's what I expect from BMW

25 February 2019

service

5

Fab as always!

25 February 2019

service

5

Professional courteous efficient and positive

24 February 2019

service

5

They did what we agreed on time and in a pleasant manner

23 February 2019

service

5

Visual health check carried out on the car the car still works well no faults with anything the car still drives like a dream .

22 February 2019

service

4

Not that easy to book over the phone. Much simpler in person. Otherwise, friendly and helpful staff. Work done as requested to a high standard. Car returned clean. Invoice explained in detail.

22 February 2019

service

5

Friendly, attentive, and polite attitude of staff

21 February 2019

service

5

Very fast and efficient.

21 February 2019

service

5

No problems and kept informed

17 February 2019

service

5

Easy to use and reliable

17 February 2019

service

3

We had cameras fitted but no instruction on use . The instruction book is difficult to follow.

17 February 2019

service

4.5

Staff have always been helpful, honest and brilliant.

15 February 2019

service

5

Collection & Return is a godsend

15 February 2019

service

5

Staff are always friendly, informative and efficient.

08 February 2019

service

5

MOT date hadn't been put forward last year (from test date early Feb to March 1st, when car was bought, 9yrs before) so I had lost a month - they suggested repeating MOT a month later and issuing another certificate to bring date back to original on

08 February 2019

service

5

Easy to book, given time to suit us with no problem. Car ready when we were told it would be ( or even before the time).

05 February 2019

service

5

Start to finish hassle free service

04 February 2019

sales

5

Philly the sales representative was extremely helpful. She found me a great deal which I didn't think she would be able to do

04 February 2019

service

5

All work done and in time

04 February 2019

service

5

See above, stress free on a work day having to drop the car off and then get to work and picking it up after a long day. Great customer service, polite, chatty.

01 February 2019

service

3

Poor valet every time and the staff smile but I dont think they mean it

01 February 2019

service

5

exceeding my expectations by mot ing my car the afternoon i dropped it in for an MOT schedule for the following morning and for receiving a service video sent to my mobile phone

31 January 2019

service

5

No areas missed very good

31 January 2019

service

5

Excellent staff

31 January 2019

service

5

Professional and always offered to go that extra mile to make it as easy for me as possible

23 January 2019

sales

5

Brilliant service! Will diffinitely be returning for my next MINI

22 January 2019

service

4

It was only in for an MOT so not rigourously tested. But they kept to time and delivered a much cleaner car.

15 January 2019

sales

5

The experience was very positive, efficient and wonderful service throughout the whole process of buying my mini.

13 January 2019

service

5

I feel I have had the best experience at Bath over the other Mini Centres I have been to.

08 January 2019

service

5

Excellent service and some nice little extras (lift into Bath, car valeted, useful info etc)

08 January 2019

sales

5

Excellent experience and top quality service from the salesman Shaun and the rest of team in Bath

05 January 2019

sales

5

very pleased with sales process

03 January 2019

service

4

would have been really nice if the windscreen had also been cleaned on the inside too.

02 January 2019

service

5

Quick and no hassle

27 December 2018

service

5

Love the video showing what has been checked.

27 December 2018

sales

5

Very good and it was good to pick it up in the show room

27 December 2018

service

4

As above.